Common Queries

If you have a query, feel free to contact us and ask a question.

What does this App actually do?

Employees are asked to capture their daily mood. If someone has had a rough few days, it will prompt their manager and/or support personnel to pro-actively check-in and provide a debrief or support where needed.

There are also a number of tools around mindfulness, nutrition, exercise and psychological support. You can choose whichever suits you, or be adventurous and pick something you haven't tried before.

Organisations can also generate reports to provide a snap shot of overall employee wellbeing at any point in time.

What is a Virtual Commute?

We recognise it is sometimes difficult to let go of things that have happened in our personal lives before starting the work day and to let go of work matters when finishing the work day.

This is particularly evident with the shift towards working from home.

A Virtual Commute is a guided mindfulness audio that helps you compartmentalise your personal life from your work day, so you can be as productive as you can be at work; and separate your work matters from your personal life, so you can be present and enjoy all the things outside of work that bring you joy.

Can this App only be used in workplace settings?

Although originally used for workplace settings, the Mind Pulse App can also be used in schools for counsellors to support students, psychologists supporting their clients, or family and friends supporting each other.

Being proactive and showing someone whether it be an employee, a student, a client or a friend that you care and are willing to support them can make a world of difference.

How frequently is the App updated?

The content of the App is updated regularly throughout the year. If you have selected to receive notifications, you will be notified when we add new content such as recipes, audio and/or exercise videos.

We may also make changes to the App based on feedback from our App users. So if you have a suggestion for us, please get in touch.

Who else can see my Daily Mood captures?

If you have nominated a Support Person, some times this could be your manager or HR team if driven by your workplace, or a family member or friend, they will be able to see the history of your Daily Mood captures.

This is for them to be pro-active and monitor any patterns which may emerge, and to prompt them to have a conversation with you about what might be happening and whether there is anything they can do to support you.

How will my data be used?

At Mind Pulse, we adhere to the Australian Privacy Principles. The full details of how we collect and store data can be found in our Data Privacy Policy.

Click on the the icon above to read all our policies at your leisure.

Alternatively, you can access all of our policies on our Policies page.